Terms

The New Farmhouse 

 Letting Agreement – Terms & Conditions

Please read carefully, if you book you are agreeing to the Terms & Conditions of this contract.

When you submit a booking via our online reservation system, you will receive an automatically generated booking summary. This does not form a contract between us. A contract will only arise when your booking is confirmed by email or post.

Payments

Bookings will be confirmed on receipt of the booking form and 25% non-refundable deposit, within 3 days of placing the booking.
Payment will only be processed when your dates have been double checked.
The balance payment will be due 28 days before the arrival date of your stay. 
We reserve the right to cancel a booking where payment has not been received 28 days before the start date, in which case the deposit will be forfeited.
If a booking is made within 28 days of the arrival date, full payment will be due on booking.

Payments can be made by – 
Bank Transfer, details will be forwarded to you. 
PayPal.
Cheques to be made payable to Joyce Laird

Cancellations

Cancellations must be immediately notified to us by email. 
The deposit is non-refundable, and you will be liable for the balance, unless I manage to re-book the dates. Holiday insurance is highly recommended. 

PLEASE NOTE the Coronavirus update to our terms –

If the Government imposes new Covid-19 travel restrictions and you are unable to take your holiday due to these restrictions, your total deposit or balance paid, will either be refunded in full, or credited against another holiday at The New Farmhouse in the future.

If for any reason we have to cancel due to circumstances beyond our control (force majeure), you will be refunded in full.  If we have to terminate your holiday early for circumstances out-with our control you will be refunded part of the cost of the holiday based on the time remaining for the booking.  This will be the full extent of our liability.  No additional compensation, expenses or costs will be payable. 

Information

Please include names and addresses of all those staying, occupancy may not exceed the stated number per property. Please provide children’s ages if under 15 years.              

Unless otherwise arranged, arrival time is 4pm and please a departure time of 9.30am!

The New Farmhouse is a no-smoking area.

The price includes a bag of logs for the fire, central heating, electricity and Wi-Fi.
Please notify us if you have an electric or hybrid vehicle.

A maximum of 2 well behaved dogs are welcome. There is a £20 charge per dog.

For those bringing dogs – please be responsible & very considerate.

Keep your dogs under control at all times. The New Farmhouse is at the edge of our working farm with livestock and wildlife. 
Ensure dogs stay off all the furniture and do not enter the bed rooms.
Take dogs with you when you go out.

Clean up behind them both inside and out, so absolutely no trace remains.

Please let me know about any damage or breakages, as soon as possible. We do understand about life’s little accidents, but ultimately you are responsible for the property & its contents during your stay. We will always try to put things right with the least cost & inconvenience to you.

* PLEASE NOTE! The house is thoroughly cleaned between lets, but time is very limited, so part of this agreement is your commitment to leave the cottage as clean and tidy as you found it! Please strip the beds and place the linen in the bag provided or in the hall at the front door.

This is greatly appreciated!

Thank you!